About Shipping
Our warehouse located in China,CA USA and NJ USA.
1.Please list your special requests (color, packages, value of declaration, etc.) in the REMARKS when you make the payment. The processing time for a specific order varies with the product type and stock status. Mostly, processing time can be 3 to 15 working days upon receipt of payment.
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2.Any items you order shall be only shipped after your payment confirmed by the Third Party (Bank ) We ship the item for customers through Fedex Groud(ship from USA warehouse only to USA mainland),Air Freight and Sea shipping,which can only update when package reached your country and then dispatch by Fedex,UPS,DPD,Royal mail or other logistis.
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3.You will be notified by email with the tracking number once your package be shipped out. Delivery time shall based on different countries or regions around the world.
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4.As for the delivery destinations smoothly,your address must be confirmed, wee cannot send parcels to the following address in USA,Puerto Rico, Virgin Lslands, 966-969 Hawaii,Guam and Alaska,we also do not accept any PO BOX address.
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5.We shall not take the responsibility for any shipping accidents, delays or other matters result from shipping carriers or force reasons.
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For package missed on the way to the destination, we would try our best to contact with our post office and update the latest information for you. However, there may be some delay
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Installation Instructions
1.The device comes with a battery/tank and a separate mouthpiece. Make sure to store the mouthpiece in a safe location while you are in the filling process.
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2.Using a syringe, or other filling tools,fill the device by utilizing only one of the two outer filling holes. DO NOT FlLL CENTER HOLE. Be careful not to ill both outer holes at once as one is required to let air escape during the illing process.
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AFTER FILLED
**Once the device is filled and the mouthpiece has been placed back on within 1 minute after filling, invert the device so that is upside down. This is to ensure the oil in the device cools away from the coil.This will help prevent any fracturing that might happen to the atomizer.
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*After the device has been lipped upside down for 30 minutes, lip it right side up for another 30 minutes. This allows the oil to fully saturate the coil. lf the coil is not fully saturat- ed, then it can potentially cause dry hits.
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*when you have completed the inverting process, simply store the device in a room-tem-perature environment with the temperature being between 68-77 degrees F.
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ADDITIONAL INFORMATION
*Available in 2.0 ml
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*The needle,s outer diameter must be = 1.8mm.
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*Do not pre-heat oil higher than 122 degrees F.
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*The coil begins to absorb up to around 30% of the tank size of oil. The oilvolume will be visually reduce and headspace will be formed.
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Company Profile
1.We are a professional disposable carts and pen manufacturer specialized in production, sales and exporting, located in Shezhen. We have over 5000 square meters dust-free workshop, more than 500 employees and we can do production capacity of 300,000 pcs monthly.
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2.Our production lines mainly on disposable pens, cartridges, 510 thread battery and OEM service. Our products have passed CE, ROHS, MSDS and SGS testing. Every product from our factory is under strict quality controlled before delivery to customers. If you need quality products, we won't let you down and we will make sure provide you with the best products in best price.
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Guarantees
1.Updating new items in our store everyday.
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2.We guarantee that the goods have subject to rigorous quality checks to ensure that the goods you receive with good quality.All items are professionally packed with great care to ensure safe delivery. |
3.If there is product quality, or parts incomplete so long as you are able to present the relevant explanatory materials, we will provide you with return service.
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4.Responding every single problem that you met in short time ASAP and do everything in reach to solve them ,do our best to let every customer be satisfied with our items and service.
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5.Being totally honest with everything you want to know, no lies between seller and customer.
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After Sales Service
Return & Exchange
1.We can refund you money ro send you replacement If we send the wrong style or the wrong color,but damaged merchandise or missing components is not refundable.
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2.We can also accept your return If the items can`t match your need. but the courier service freight should be paid by buyer,and item should be as new as we ship them out.
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Return Notes
1.If you need some of the goods returned, please be sure to keep return goods and accessories intact.
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2.You need to take all the necessary logistics costs returns. Buyers are responsible for return shipping with proper packaging.
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3.We will declare the parcel as a gift at low value to avoid problems at the customs. Before returning items, please make sure you get our (the seller`s) return address. Please use regular postal service and send us the tracking number. As soon as we receive the items, we will repair or exchange them ASAP.
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4.If you need faster shipment, please choose the shipping way you want and pay extra cost. Or contact us in advance.
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5.The picture as a result of the photography condition possibly has the chromatic aberration, if you are not sure about the colors,please contact us before you place the order.
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6.If goods are damaged in transit, please keep all documentation and packaging and contact us within 7 days of receipt for returns instructions.
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